We are looking for contact center agents to support inbound and outbound customer service and sales projects for a wide variety of clients.

Jul 22, 2025 · What is a Call Center Agent? A call center agent, also referred to as a call center representative, a customer service representative (CSR), or a contact center agent, is a person who …

Jul 10, 2024 · What is a contact center agent (call center agent)? A contact center agent is a person who handles incoming or outgoing customer communications for an organization. A contact center agent …

As a call center agent, your role revolves around engaging with a company's clients to ensure satisfaction and provide assistance. You serve as a crucial link between the client and the …

Dec 29, 2025 · In this guide, we’ll break down exactly what the duties and responsibilities of a call center agent are, the skills they need, and how the role is evolving. Whether you’re a manager building a …

A call center representative, also known as a customer service representative, or a call center agent, plays a critical role in maintaining customer satisfaction and boosting a company’s reputation.

Discover what a call center agent does, from core responsibilities to essential technical skills. Learn how AI tools empower modern agents to deliver better CX.

Learn what a Call Center Agent is, what they do, and how become one.

Call Center Agents usually answer incoming calls or reach out to customers through phone calls or online chat services. They are responsible for addressing customer inquiries, resolving complaints, …

Jan 31, 2025 · A call center agent is a professional who deals with customer service, ensuring clients receive accurate information, solutions, and a positive experience. Their primary role is to assist and …