The company's move from contact center partner to competitor reflects a wider recognition of CCaaS's rise over CRM.
Aura confirmed a data breach exposing 900,000 records, part of a broader attack targeting Salesforce Marketing Cloud customers. If your business uses Salesforce, here’s what to do right now.
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Gong launches ‘Mission Andromeda’ with AI sales coaching, chatbot and open MCP connections to rivals
Gong launches Mission Andromeda, adding Gong Enable AI coaching, a sales-focused assistant, unified account management, and Model Context Protocol (MCP) interoperability to connect revenue AI ...
Qualtrics executives get candid about the organisational, commercial, and technical complexity behind the vendor's shift from ...
The $1.6 trillion AI gamble is facing a massive reality check as only one in eight companies see both higher revenue and ...
In the technology sector, there is a tendency to rely on the hiring pipeline of digital talent to begin moving the dial on digital equity, but that approach is fundamentally reactive. By the time we ...
CUPERTNIO, CA, UNITED STATES, March 10, 2026 /EINPresswire.com/ -- StrongAuth, Inc. (dba StrongKey) announced the ...
Getting Salesforce up and running for your UK business can feel like a big task. It’s a powerful tool, but making sure it ...
Genesys has launched what it describes as the industry's first agentic virtual agent built on large action models (LAMs) - moving enterprise AI from conversation to autonomous action across ...
Learn how to implement cryptographic agility in Model Context Protocol (MCP) to protect AI infrastructure against quantum threats with PQC and modular security.
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