Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

You built your SaaS product and found market fit. You track MRR and customer retention closely. However, founders often ...

Personalized onboarding and messaging allow you to bring the right features and capabilities to the right audiences.

AI agents are rapidly emerging as one of the most powerful tools for automating HR workflows, from recruitment & onboarding ...

Canadian companies want to buy local, but the structure around them often makes it harder than it should be. “We are more risk-averse than our American counterparts,” said Talia Abramowitz, managing ...

SPOILER ALERT: This article contains major spoilers for plot points and the ending of “Wicked: For Good,” now playing in theaters, as well as spoilers for the “Wicked” stage show. “Wicked,” created as ...

Cynthia Erivo and Ariana Grande return to Oz for the second part of Jon M. Chu’s maximalist adaptation of the Broadway musical. By Manohla Dargis When you purchase a ticket for an independently ...

The best thing about the 2024 movie “Wicked” was that it ended. After some two and a half hours of dubious “Wizard of Oz” revisionism, stolidly antifascist politics, and digitally shellacked ...

Sentara Health has implemented an intensive onboarding program for new primary care advanced practice providers, with an emphasis on the first year of employment. Sentara Health is expanding its ...

But without strong onboarding best practices in place, that excitement can quickly fade. For many workers, the onboarding process can significantly impact their perception of their new company.

It's one of the holiest and most somber days in the Christian calendar as followers remember the execution of Jesus. This stained glass window by J & J King of Norwich depicts the crucifixion of Jesus ...