An AI agent submitted this op-ed. (I did, however, write the op-ed because I figured the Los Angeles Times wouldn’t publish ...

AI agents promise to revolutionise customer experience, but they need to be deployed wisely. Missteps could damage consumer satisfaction and brand loyalty so here's how to do it right.

Romain Huet, OpenAI’s Head of Developer Experience, said the GPT-5 AI model will mark the unification of o and GPT series.

AI Network has announced the multichain expansion of its native token, $AIN, with listings across seven major decentralized ...

French IT firm Capgemini said on Monday it was buying business process services provider WNS for $3.3 billion in cash to create a leader in AI agents for businesses. Both firms already help businesses ...

The real question isn’t whether they’re coming, but how we choose to adopt them, and at what cost.

Your weekly round-up of the questions asked by readers of CIO, Computerworld, CSO, InfoWorld, and Network World sees Smart ...

A terrific indication of AI’s promise is the 2024 Nobel Prize in chemistry, winners of which used AI to “crack the code” of ...

Event-driven multi-agent systems are a practical architecture for working with imperfect tools in a structured way.

See something that needs to be done? There are tools that will let you do it.

There are new agents for QuickBooks, more robots for Amazon, but less hits for AI chatbots compared to search.

Just two and a half years after OpenAI stunned the world with ChatGPT, AI is no longer only answering questions. It is taking actions. We are now entering the era of AI agents, in which AI large ...