Mitel CX 2.0 introduces new AI capabilities, virtual agents, and hybrid cloud options to streamline customer support.

This week in Rumor Replay: iOS 27 as a ‘Snow Leopard’ update, iPhone Fold pricing, 2026 product launches, and more Apple ...

The Light Phone offers only essential functions: calling, texting, alarms, and directions. This streamlined design reduces screen time and digital distraction. It intentionally excludes social media, ...

Missouri has been working on updating its SNAP and Medicaid computer systems since 2013. New federal rules have delayed that ...

Zoom Communications Inc. shares jumped the most in three months after the software maker reported quarterly revenue gains ...

In just nine months, a vacant call center was transformed into a modern learning environment with flexible classrooms, a ...

The cases were dismissed on technical grounds Monday. U.S. District Judge Cameron McGowan Currie didn't rule on the merits of either case.

As AI takes over routine inquiries, contact centers must redesign workflows that protect—not pressure—their frontline staff.

Alpha Software announces its Inspection Solution app for field service teams inspecting construction vehicles in remote ...

Take control of your iPhone with 5 new 2025 features. Master Priority Notifications, Adaptive Power, and custom snoozes for ...

Pixel Drops are usually great, but the latest November one adds a new "feature" that could be a turning point for the worse.

SoundHound AI is growing rapidly, but there is at least one good reason for investors to be cautious about its stock.