New Voice AI automates call intake, triage, and dispatch to reduce costs and improve customer experience NEW YORK, NY, ...
Cloud marketplace and distributor Pax8 has confirmed that it mistakenly sent an email to fewer than 40 UK-based partners ...
Q AI agents embedded in ConnectWise PSA help IT Solution Providers resolve more tickets with the same team, deliver more ...
Learn the benefits, risks, and smart next steps of outsourcing IT support to improve efficiency, reduce costs, and scale ...
Company to highlight the launch of Infinity 7000 Series smart desk phones, AI-assisted and agentic AI collaboration, ...
“Thank you, once again, for writing. All best wishes. The Right Honourable John Swinney MSP.” You have your chief secretary ...
Accenture’s planned acquisition of Faculty, announced on Jan. 6, 2026, significantly advances the global consulting firm’s AI ...
ConnectWise has bought Toronto-based Zofiq, an agentic AI company that automates high-volume service desk operations, in a ...