This week at the annual Forrester B2B Summit in Austin, company vice president and principal analyst Amy Bills shared four principles of behavior that allow customer-obsessed companies to grow ...

Forrester (Nasdaq: FORR) today opened the call for nominations for its 2025 Customer-Obsessed Enterprise Awards. Open to organizations headquartered in Asia Pacific, Europe, and North America with ...

online reviews and a customer who says, “I’ll be back” and means it! That’s the difference between a willingness to promote and customer obsession.

To adapt to these market trends, forward-thinking companies – whether business-to-business (B2B) or business-to-consumer (B2C) – are making the decision to become completely customer obsessed, taking ...

The bad news blindsided Amazon customer service employees across the globe in Mid-May: More layoffs had arrived. This time, it was middle managers. In one Amazon office in Europe, a senior ...

Her bullish goals are aligned with AWS’ longtime motto of being customer-obsessed. “Speaking of customer obsession, many of our partners are our customers as well. So we are partner-obsessed.

Intel's new IoT sales chief, Brad Haczynski, talks to CRN about the chipmaker's new focus on 'customer obsession,' Intel's drive to help partners scale IoT projects and new 'purpose-built silicon ...

CAMBRIDGE, Mass., January 27, 2025--(BUSINESS WIRE)--Forrester (Nasdaq: FORR) today opened the call for nominations for its 2025 Customer-Obsessed Enterprise Awards. Open to organizations ...

Forrester (Nasdaq: FORR) today opened the call for nominations for its 2025 Customer-Obsessed Enterprise Awards. Open to organizations headquartered in Asia Pacific, Europe, and North America with ...