Work futurist Dominic Price says that as leaders seeking to create better ways of working, it’s not that we need to get rid of calculatable metrics. We just need more meaningful ones.

Questions about faculty productivity are nothing new. But the growing use of metrics to assess faculty activity has raised the stakes at a time when colleges already face growing pressure to ...

Focus is a great example of a metric that few companies know how to measure but many employees complain about — given the constant distractions and notifications that impact productivity.

Individuals, businesses and nations grapple with how to measure success. Are similar productivity measures warranted in medicine?

The first thing your contact center management team needs to do when sitting down to create an agent productivity metric is agree in principle about what this is all about. Following are four ...

For example, a customer success team can show a reduced support burden, an increase in the number of users registered for the application or even something as simple as a satisfaction metric.

If travel agencies today lack the data they need to run their businesses intelligently, it's not for a lack of analytical tools. Many are available from consortia, hosts and third-party suppliers.

Good Metrics to Measure Marketing Productivity. A small-business owner seeks to improve the productivity of all the functional areas of his company, but achieving greater marketing productivity is ...

While tools like GitHub Copilot can boost productivity metrics, the results might not necessarily reflect better deployment practices or system stability.