Yelp is an incredibly important tool for consumers to gather information online about all types of businesses. While the general perception has always been that Yelp is a site to look up restaurants, ...

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AI-powered Review Insights and new tipping attributes help consumers learn more about local businesses before they go; enhancements to Yelp Assistant and Yelp’s Request a Quote in Apple Maps make it ...

You can contact Yelp through their interactive support page online. If you're a business owner or advertiser, you can call (877) 767-9357 or email Yelp's Business Outreach Team or Customer Success ...

Yelp has added a COVID-19 section to business pages to inform customers what services are available and what safety protocols are in effect. The new section in the crowd-sourcing app aims to help ...

Yelp is enhancing its platform with expanded AI features, including a revamped chatbot assistant aimed at delivering more ...

Yelp is announcing a new feature intended to highlight and quantify the value that the listing and review site provides for small businesses. A company spokesperson told me the feature is important ...

The consumer review platform Yelp has added a new feature that allows users to flag businesses accused of racism. Noorie Malik, the company’s vice president of user operations, released a statement ...

Yelp has started warning users of the crowdsourced business review website of alleged racist incidents at restaurants, shops and other establishments listed on the platform. The site will add a ...

Forbes contributors publish independent expert analyses and insights. Melissa is a writer based in Brooklyn. In recent years, Yelp has seen an increase in requests from users for ways to search for ...