Keep communication steady with quick check-ins or shared notes so you both stay aligned. Outsourcing works best when you ...

Virtual assistants can elevate the customer experience. Here’s a primer on the different virtual assistant types and how they can best assist your customers. Customers today expect more from the ...

Learn about the different types of virtual assistants, their roles, and how businesses can choose the right support to improve productivity and operations.

As a tech journalist, I’m no stranger to negotiating over meetings. With endless requests to meet for coffee, lunch or the quick phone briefing, there’s quite a lot of email back-and-forth to pin down ...

As consumers become accustomed to shopping online via their smartphones and calling Ubers with the click of a button, the expectation that healthcare organizations will provide the same level of ease ...

Chatbots and other assorted bots are clearly on their way to becoming our eternal BFFs. Every day we are talking more and more to some sort of machine learning AI, demanding answers or pithy ...

When hiring a virtual assistant from another country, consider their cultural knowledge as well. Do they have a good understanding of your culture and business practices? Do they understand the ...