Being able to “think outside the box” is a desirable skill. It comes from looking beyond the constraints of what’s usually done. The concept of encouraging “process arts,” especially from an early age ...

He points out that “value should always be defined around the customer.” 4 (p2477) In this vein, we would argue in line with the classic Donabedian model, that health care structure and process, along ...

For many years, enterprises have sought to automate their processes by making them digital. But in the past, that automation has often left gaps, either because the designers of the automation omitted ...

What Is Value Stream Mapping (VSM)? What is a value stream? A value stream represents the series of actions an organization takes to design, create, and deliver a product or service to its customers, ...

A national survey of physicians elicits beliefs regarding how the Merit-based Incentive Payment System domains drive value. Objectives: To understand physician perspectives about drivers of value ...