Users affected by bothersome screen flickering on Microsoft's Surface Pro 4 tablet are about to get some help. The Redmond, Wash.-based company said that it will replace "eligible" Surface Pro 4 ...

Posts from this topic will be added to your daily email digest and your homepage feed. The company couldn’t find a software or firmware fix The company couldn’t find a software or firmware fix is a ...

When Microsoft announced the Surface Pro X, it highlighted the removable SSD, which is hidden behind a pop-up door alongside the SIM card and can be easily removed by taking out a single screw. But ...

A growing number of Surface Pro 4 owners are experiencing display flicker, and to temporarily rectify the situation, they need to chill the device well below room temperature to get it to work ...

Since Microsoft released the Surface Pro 4 in 2015, many owners have wrangled with a maddening screen flicker. Two and a half years later, Microsoft still can't fix the issue on "a small percentage" ...

I just noticed a 1" scratch on the screen of my Surface Pro. It's not very deep, but I can feel it with my fingernail and the stylus. I use my Surface for taking notes and it's great for that use, but ...

Ben Fox Rubin was a senior reporter for CNET News in Manhattan, reporting on Amazon, e-commerce and mobile payments. He previously worked as a reporter for The Wall Street Journal and got his start at ...

Update 11 May: As well as confirming the issue by replying to users experiencing issues with cracked Surface Laptop 3 screens, Microsoft has is referring users to a dedicated support page: "We have ...

There’s not much new to the Surface Pro 9 on the outside, as our review points out. Inside, however, there is evidence of a lot of work by Microsoft to make the device more repairable, as shown in an ...

Microsoft is offering free repairs for cracked screens of the Surface Laptop 3, which have been happening under mysterious circumstances. Microsoft has now responded after an investigation into the ...

For professionals, content creators, and enthusiasts, the iPad Pro and Surface Pro lines are the cream of the crop, the measuring sticks for the rest. Can either one replace your laptop? I’ve been a ...