With regular sales on its entire library of games and huge widespread platform for communities and gamers, Steam is seen as the leading ecosystem for PC gaming. But the trade-off lies in Steam's ...

Any PC gamer out there will be able to tell you that there are three truths in life: we're all going to die, we all need to pay taxes, and we all know how awful Steam's customer support is. Steam's ...

There are several ways to contact Steam support if you need help with your account, or even the app itself. You can contact Steam support through the app, via a web ...

In a latest interview with video games news website Kotaku, Valve business development authority Erik Johnson talked about the terrible customer service of Steam and what Valve is doing to improve it.

Steam has a pretty poor reputation for customer support, and Valve wants to do something about it. The Steam community is full of horror stories of poor experiences with customer support - the ...

It may be an immensely popular platform, but Steam's terrible customer service is the stuff of legend. It's something Valve has acknowledged in the past, and says it is constantly looking at ways to ...

At the start of 2015, Valve told me Steam’s crappy customer service would be a big focus for them this year. It’s still terrible. Here’s what happened. During a recent interview with Valve business ...

We may earn a commission from links on this page. For years, Valve has faced heavy criticism over lackluster customer service efforts. On the upside, they’ve confessed that they need to improve, and ...

Normally when you have a problem on Valve's massive digital game distribution platform, Steam,you take it up with Steam Support. That's exactly what one Steam customer did, but after a week with no ...