Four minutes or less. That is how long the Starbucks chief executive officer would like for it to take from order to drink in hand. The new operating model is called "Green Apron Service," according ...

Niccol took over as CEO in September 2024 after leading Chipotle and Taco Bell. He is credited with restoring Chipotle’s ...

NILES, Ill. (WGN) — The CEO of Starbucks spent the day in suburban Chicago on Wednesday, speaking exclusively with Nexstar’s WGN about the company’s emphasis on providing a better customer experience ...

Speaking on Wednesday at the Salesforce Dreamforce conference in San Francisco, Brian Niccol acknowledged that he's made a mistake during his first year as Starbucks' CEO. "Initially, we had taken the ...

From recalling Starbucks’ near-collapse in 2008 to ending stock buybacks in 2022, Schultz says leading with honesty and ...

Twenty-six U.S. senators and 82 House representatives have written to Starbucks CEO Brian Niccol, urging the company to resume talks with its workers union, the lawmakers said on Monday.

Outgoing Starbucks CEO Howard Schultz says that he'll never return to the top job after the coffee giant announced a new succession plan last week. "I'm never coming back again, because we found the ...