Starbucks is rewriting its barista playbook to prioritize eye contact, warmer greetings, and a customer‑care script dubbed ...

When you step into your favorite Starbucks in a few weeks to order your cinnamon dolce latte or iced green tea lemonade, your barista is going to look much different. Starbucks is implementing a ...

When’s the last time you took a close look at what your Starbucks barista was wearing underneath their familiar green apron? Starbucks apparently thought this was an issue. The company issued ...