A child protective services worker in Alabama has been arrested after a 3-year-old boy in her care died while left for hours in her car in 108-degree heat — and she’s already been cut loose on bail.

Josh Hoffman sat before a room of aspiring homeless service workers and talked about why it’s important not to get discouraged. To make his point, the veteran in the field recalled a story of a woman ...

LOS ANGELES (KABC) -- It's not just those who lost their homes in the Palisades and Eaton fires who now find their world's upside down -- but also the service workers who supported the residents of ...

High turnover among frontline workers is a costly problem in retail and other service industries. Traditional ...

There is a growing and uncomfortable issue that we as a society need to address. It’s something that impacts some of our most important customer service workers, from those working in retail outlets ...

Front-line human service workers are the backbone of a compassionate society. Most often employed by nonprofit organizations, they provide critical care and support that help people thrive, maintain ...

Service workers are some of the hardest-working employees out there. Part of what makes their job so intense is the fact that they have to deal directly with customers almost all of the time. Some ...