Long waits, frustrated patients, and overburdened staff—these scenarios plague clinics without efficient scheduling systems. Running a clinic demands more than just good healthcare; managing patient ...

Consumers can get same-day service in nearly every industry, but that kind of prompt action has not always been available in healthcare outside of emergencies. That’s changing with the growth of ...

A method performed with a patient scheduling system by processing circuitry in a scheduling server located across a first connection to the Internet from a healthcare provider to forecast time of ...

Health system UAB Medicine, with its flagship 1,157-bed UAB Hospital on the University of Alabama at Birmingham campus, needed to solve what it called “the patient access paradox” – where patients are ...

54% of appointments booked online have been for new patients. Technology-driven culture change at Inspira Health Network was the key ingredient to a growth spurt in outpatient activity at the New ...

From a patient's point of view, they want to see their doctor, or perhaps even any doctor or other members of their coverage team, in a way that is convenient for them, at a time that is convenient ...

Baptist Health Care has combined two strategies – revenue cycle automation and patient engagement – to attract and retain patients in a competitive Florida market. Two of the largest competitors for ...

Health systems are digitizing many of their processes to improve operations and become more consumer-friendly, but health leaders sometimes miss a key piece of the puzzle: the call center. The manual ...

Outpatient oncology clinics face substantial challenges in coordinating high volumes of treatments with limited resources. The optimisation of patient flow and appointment scheduling is critical to ...