IBM (NYSE: IBM) today announced that it has signed a definitive agreement to acquire Cognitus, a leading SAP S/4HANA services ...

SAP deflected 1.6 million support cases using AI search across 47 sources. Success came from piloting in Concur, measuring ...

SAP deflected support cases using AI search across 47 sources. Success came from piloting in Concur, measuring the right metrics, and ensuring data quality.

A Colorado retail jewelry chain that filed for Chapter 11 bankruptcy on Monday has partly attributed its move to rampant cost overruns on an SAP implementation, according to a court filing. Shane Co.

Data revealed that while nearly all SAP customers surveyed are finding it difficult to make a positive ROI case for S/4HANA, ...

SAP SE has been hit by a European Union antitrust probe into whether the German software giant distorted competition for on-premise maintenance and support services related to a management program it ...

While EC suspects vendor's practices stifle competition, it argues it is in line with industry standards The European Commission has launched a formal investigation into SAP's behavior in the ...

An installation of SAP AG’s retail software completed last year by Petsmart Inc. created problems that were “far more than we anticipated” and that continue to affect the pet-supply retailer’s ...

Across manufacturing and consumer goods sectors, organizations face mounting pressure to modernize legacy systems.