SAP has caught on to this Internet thing a lot faster than the other large traditional software companies it competes with in the business applications space. While it's unlikely to sell software ...

SAP is buying privately held Hybris in a bid to build out an e-commerce software offering that connects with customers across multiple “channels, devices and touch points.” Terms of the deal, which ...

Salesforce's office in Hillsboro. Bloomberg reported last week that 2014 talks between SAP and Salesforce over a possible strategic alliance also included discussion of an acquisition. (Oregonian file ...

SAP has always been a leading provider of CRM software. However, SAP’s strategy has shifted toward a software-as-a-service (SaaS) model through which it plans to close the gap between its offerings ...

Gartner has just produced some new figures that appear to confirm that customer relationship management (CRM) will have a significant mobile presence by next year. Over the next two years, Gartner ...

BOSTON — Salesforce executive Keith Block told an audience here in 2014 that his company would be "passing SAP as the largest enterprise applications company in the world." But still, there's no ...

Anyone who has seen a desktop enterprise application shoehorned onto a mobile device knows what failure looks like. Desktop user interfaces were designed for large amounts of screen real estate and ...

At the Cebit show on Tuesday SAP will show off an upcoming application called Sales OnDemand that could be a potential rival to the likes of Salesforce.com and Microsoft CRM Online. Sales OnDemand is ...

Salesforce.com is trying to goose margins by introducing new ways for customers to use its cloud-based development platform, but it's still missing in action where mobility, perhaps the ...

New services are aimed at marrying the Force.com platform with SAP's back-end systems to create 'social enterprises' Salesforce.com is rolling out a set of consulting and integration services aimed at ...

The demand for cloud-based customer support solutions has burgeoned during the COVID-19 pandemic, as it resulted in many organizations embracing the work-from-home culture. According to a Fortune ...