Staff and customers tell the BBC prioritising parcels can mean missed NHS appointments and late payment fines.

Add Yahoo as a preferred source to see more of our stories on Google. Royal Mail workers claim letters are sitting undelivered for several weeks. (Maureen McLean) Royal Mail workers have claimed that ...

Royal Mail could deliver 219 million letters late this year as service targets are missed despite stamp price rises and ...

Royal Mail will deliver 219 million letters late this year, even after the postal service raised stamp prices.

A manager at the Royal Mail stole tens of thousands of pounds in cash from parcels at his sorting office. Jonathan Brooking intercepted Special Delivery packages he had identified as containing money ...

Add Yahoo as a preferred source to see more of our stories on Google. [Bloomberg via Getty Images] More than a dozen Royal Mail postal staff from different delivery offices claim rounds are being ...