Process mining is not a new phenomenon as financial services institutions have typically done some level of this when they are looking at ways to transform their sales and service operations and ...

Process configuration mining can make it more achievable more quickly. Forbes Technology Council is an invitation-only community for world-class CIOs, CTOs and technology executives. Do I qualify?

The most effective companies we interviewed use process mining to generate operational insights at scale, identify process inefficiencies, define targeted actions, and measure process improvements ...

iGrafx will incorporate Process Explorer 360 into their business process management (BPM) platform and accelerate product enhancements to benefit the iGrafx growing global customer base.

Westpac Bank is improving its business processes with process and task mining.

Process mining is used to uncover and monitor hidden inefficiencies in an organization’s processes, such as how products are shipped.

UltimateSuite's task mining technology provides actionable insights to streamline repetitive work and identify automation opportunities, a core piece of process mining.