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There’s an old saying: the more things change, the more they stay the same. For decades, leaders have taken comfort in the ...

Hundreds of CIOs gathered in Ottawa to confront trust, pressure and complexity, and to share what real leadership looks like when transformation gets hard. Michael Lewis, Chief Technology Officer of ...

Every generation of managers thinks they’re living through the biggest transformation. This one might actually be right. Technological advancement is not new. Businesses have been adapting to new ...

The lived experience described by those on the receiving end of change management is consistent: cold, transactional and ...

You’ve launched the AI pilots. You’ve rolled out copilots and chatbots. You’ve invested in licenses, training, and dashboards. And yet, the results aren’t showing up the way you expected. That’s the ...

26 January 2023, Saxony, Ottendorf-Okrilla: A snowman melts on a meadow. Photo: Sebastian Kahnert/dpa (Photo by Sebastian Kahnert/picture alliance via Getty Images) Scholars define change management ...

For decades, public managers and CIOs have spoken of “managing change.” They designed workshops, built communication plans and rolled out initiatives with clearly defined beginnings, middles and ends.

Change is hard. Whether it’s a personal change, a business transformation due to a new technology rollout, or a shift in company culture, most people tend to resist change, even when it’s beneficial.