Over 1.2 million complaints were directed to the Financial Ombudsman Service (FOS) – an independent organisation that settles disputes between customers and financial companies – in the year to April ...

LONDON (Reuters) - Britain's financial regulator is considering putting a deadline on bank customers claiming compensation for being mis-sold insurance on their borrowings, sources familiar with the ...

LONDON (Reuters) - Compensation specialists have enjoyed a surge in demand after banks gave up a legal fight to avoid paying out customers who were wrongly sold loan insurance, several company ...

Britain's state-controlled Royal Bank of Scotland said Monday it has set aside more than £3.0 billion ($5.0 billion, 3.6 billion euros) for litigation and compensation claims here and in the United ...