Optus' major triple-zero outage last week was caused by a team failing to follow step one of an upgrade procedure, the head of the telco has revealed. Optus chief ...

Greens senator and inquiry chair Sarah Hanson-Young has threatened a crackdown on telco giants responsible for multiple ...

Police have launched an investigation into a death in regional South Australia that occurred during Telstra’s nationwide ...

Telstra chief financial officer Michael Ackland has revealed how customers can claim compensation from the telco after its ...

Optus has suffered another outage affecting calls to emergency services. The telco estimates more than 14,000 customers ...

Australia is being urged to tame the “wild west” culture plaguing the telco industry after Optus experienced another serious ...

The telecommunications giant is reporting a major outage, affecting customers trying to make or receive calls.

Singtel, the parent company of Australian telco Optus, has rejected the operators' claims that a software update was the cause of a 14-hour-long outage last week. Earlier this week, Australian telco ...

Australian mobile network operator Optus was hit by a lengthy outage earlier today. It caused transport delays and payment problems, and cut hospital phone lines. Services have been restored after a ...