Kyle Shanahan joined Matt Maiocco on "49ers Game Plan" to detail San Francisco's "open-door policy" for constructing ...

Starbucks was always known for its laid-back approach to taking care of customers. As most know, the coffee chain typically embraces a “the customer is always right” mindset, allowing anyone who walks ...

Starbucks' open door policy is getting thrown out the window among changes for the company. The coffee chain announced on Monday it would reverse its seven-year-long open door policy in company-owned ...

A spokesperson for Starbucks noted that reversing the open-door policy, which they first introduced in 2018, will benefit their customers. Spokesperson Jaci Anderson stated that the brand intends to ...

Planning to pop into Starbucks to meet a friend, use the restroom, or use the internet? You better order a latte or cold brew before you do. Nearly seven years ago, the world's biggest coffee chain ...

Gone are the days of sitting in Starbucks working, people watching or just hanging out without buying a thing. The cafe chain is doing away with the open-door policy that would allow people to hang ...

David Hassell is the CEO of 15Five. This post originally appeared on the 15Five blog. In some companies, approaching the executive is like walking up to the Wizard of Oz, his gigantic floating head ...