Chatbots are contributing to businesses of all kinds from a customer service, marketing, and sales perspective. Aside from proving to be a valuable return on investment, they're allowing companies ...

Amazon has been no stranger to chatbots as it has invested $8 billion into Anthropic, which is the company behind the popular ...

You can use ChatGPT as a search engine, much like Google's home page. Go to chatgpt.com or download the ChatGPT app on ...

People who use artificial intelligence (AI) tools at work are taking the easy way out by letting the bots do their thinking for them and seeing their brain power fade in turn, new research suggests. A ...

Manufacturing is no stranger to automation. From robotic arms to predictive maintenance, the factory floor has been transformed. But there’s one area still heavily reliant on manual, human-driven ...

Katie is a UK-based news reporter and features writer. Officially, she is CNET's European correspondent, covering tech policy and Big Tech in the EU and UK. Unofficially, she serves as CNET's Taylor ...

When middle schoolers chatted with ELIZA, a 1960s chatbot, they uncovered how AI really works (and doesn’t). Along the way, ...