Empathic listening is a way to help heal others through the quality of your presence and attention. You consciously give your time, focus, and compassion to someone who needs to be heard. You slow ...

Children in distress often experience emotional acceleration. Thoughts race, sensations intensify, and impulse begins to ...

Research-based tips to help you improve your communication strategy. Knowing how to get people to listen to you is an important part of leadership. But HBR contributing editor and workplace conflict ...

Arnaldo was the chief operating officer at a successful investment firm. Recently, the firm’s results had been underperforming expectations. This poor performance was due to one large investment that ...