Jennifer Simonson is a business journalist with a decade of experience covering entrepreneurship and small business. Drawing on her background as a founder of multiple startups, she writes for Forbes ...

Recently, I updated my version of Microsoft Word, the word processor I’ve been using since middle school, and discovered a little colorful icon now appears beside the familiar cursor. This icon ...

If staff members go back and forth trying to clarify a murky email, the team loses time and productivity. Foggy communication also affects engagement as employees tire of trying to decipher unclear ...