Decathlon has been using Freshdesk for over four years now and today they are a team of 45 customer support reps using Freshdesk. Freshdesk has thus contributed to the vision of Decathlon to make ...

JAKARTA, Indonesia, March 21, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) announced today that Indonesian financial technology startup, KoinWorks, has increased customer satisfaction after ...

PCMag QuickStart: 5 Steps to Get You Up and Running With Freshdesk Thinking of implementing Freshdesk helpdesk software? Check out these basic maneuvers and how each is accomplished within the system.

Freshdesk is a powerful support suite that offers email ticketing, live chat, and phone support for your customers. It’s very easy to use and boasts tons of features, but plans that include automation ...

We recently named Freshdesk an Editors' Choice tool in our best helpdesk software roundup. That's because Freshdesk recently underwent a makeover, nicknamed "Freshdesk Mint," that provides users with ...

We recently named Freshdesk an Editors' Choice tool in our best helpdesk software roundup. That's because Freshdesk recently underwent a makeover, nicknamed "Freshdesk Mint," that provides users with ...