As households fill up with PCs, gadgets and networking gear, today's troubleshooters are finding ways to skip the house call. Erica Ogg is a CNET News reporter who covers Apple, HP, Dell, and other PC ...

Geek Squad, Best Buy’s computer support team, has added a new service to it’s repair menu: remote computer support. The service makes it possible for Geek Squad technicians to connect to customers’ ...

SAN JOSE, Calif. – The first time Bruce Dougherty tried to get his home wireless network up and running, it was a bust. The former marketing executive had to enlist his son’s help, and still there ...

Geek Squad is a computer support option available through Best Buy stores nationwide. They offer in-store service as well as remote support options, including remotely controlling your system to fix ...