AI Agents, also known as Agentic AI, seem to be the next major development in generative AI (Gen AI). Many of the players in unified communications, contact center and, more broadly, the foundation ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More The next phase of agentic AI may just be evaluation and monitoring, as ...

AI success depends on whether enterprise data is ready, reachable, and close enough to the workloads that need it. In this eSpeaks episode, Dell Technologies’ Vrashank Jain explains why fragmented ...

Salesforce aims to address critical challenges in AI deployment, including ensuring reliable performance and reducing operational risks. With Agentforce, the company is leveraging synthetic ...

The past few months have seen tech companies, healthcare organizations, employee-benefits vendors and others toss their hat into a fast-growing market for "return-to-work" COVID-19 health-monitoring ...

Provar Ltd., the developer of test management for software Salesforce, today announced the release of Provar Manager, which will assist delivery teams by providing end-to-end testing automation and ...

Salesforce is the top customer relationship management (CRM) choice for large businesses seeking robust AI automation thanks to its Agentforce platform, according to our research of 11 CRM software ...