Artificial intelligence (or AI) has been a big topic in the news lately, with the rising popularity of AI software like ChatGPT and Midjourney. AI also has many industrial and commercial applications.

Every fleet strives to achieve two things when it comes to engines. The first is to maintain efficiency in order to reduce operating and service costs. The other is to ensure the longest possible ...

OAK BROOK, Ill.--(BUSINESS WIRE)--To expand the network of service providers that can implement energy-efficiency improvements to help families and businesses save money and energy, ComEd today ...

The field service industry has undergone a significant digital transformation in the past 15 to 20 years. Initially reliant on cumbersome paper-based processes for managing mobile technicians and ...

Key performance indicators (KPIs) are the compass that guides businesses toward their goals. They can help you make data-driven decisions, but they can also point you toward your true north: customer ...

Endless ringing or getting stuck on hold happens to one out of seven dealership service customers who try to schedule an appointment, according to new Pied Piper research. In a first-of-its-kind study ...

The Bureau of Public Enterprises (BPE) has reaffirmed its commitment to efficient and transparent service delivery through the full integration of SERVICOM principles across its operations. Speaking ...