NHS staff in Scotland will be trained on using compassionate communication after a study found patient safety could be improved by having someone listen to their experiences after adverse events. The ...

There needs to be better communications within the NHS to prevent people dying, a leading neurologist has told the inquest into the death of teenager Gaia Pope-Sutherland. The 19-year-old was reported ...

Stockport NHS Foundation Trust has gone live with CardMedic, enabling its workforce to communicate with patients facing communication or language barriers.

The vast majority of the 55 million people in England whose GP records will be shared with third-parties within weeks under a new NHS Digital scheme are unaware of the plan due to a “total lack of ...

A majority of individuals who are deaf or have hearing loss face significant communication barriers when accessing care through the National Health Service (NHS), with nearly two-thirds of patients ...

The NHS sometimes struggles to manage basic communication systems that are often critical to the safety of patients. A new article reports that many communication processes in the NHS are still ...