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DOT Upgrades Airline Complaint System
If you've ever tried filing a complaint with the U.S. Department of Transportation (DOT) after a trip went sideways, you know the drill: endless forms, confusing portals, and radio silence for ...
An Amtrak train arrives at a station stop in Burbank, California on December 9, 2021. (Photo by Mario Tama / Getty Images) A bipartisan group of senators wants information about the processes and ...
[Stay on top of transportation news: Get TTNews in your inbox.] WASHINGTON — A panel of top Department of Transportation leaders updated a session at this year’s meeting of the Transportation Research ...
The Department of Transportation announced an updated process for travelers to file air travel-related complaints. The agency said Wednesday, Aug. 13, that the change would make the resolution process ...
The Transportation Department has launched a new filing and processing system for complaints against airlines and travel agencies/ticket agents, which it says will substantially speed complaint ...
Across Cleveland, bus systems are stretched thin, routes are cut, and schedules are unreliable. Columnist Nikita Stange writes that no curriculum matters if students can’t get through the schoolhouse ...
The Department of Transportation has announced a new three-year plan to modernize the country’s air traffic control system and phase out the current "antiquated" system. DOT Secretary Sean P. Duffy ...
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