The wave of GDPR panic that overwhelmed many digital marketers at the start of the year, has been cited as the reason why UX – and therefore the resulting customer experience (CX) – seems to have gone ...

Formstack, an online form building Software as a Service, has acquired QuickTapSurvey, an offline survey app. Terms of the deal were not disclosed. Formstack said in a statement that it plans to use ...

Let’s take a minute to reflect on our current data capture processes end-to-end. Companies across retail, logistics and other industries are realizing the benefits of deploying a smart data capture ...