Here's how a clean, organized workspace shapes first impressions, trust and overall customer experience — often before a ...

I am the CEO of NovelVox, an AI-enabled contact center solution provider. I help organizations deliver impeccable customer experience. The idea of being loyal to a brand seems counterintuitive. After ...

I’ve spent decades studying what makes businesses successful, and one truth stands out above all others: what happens on the inside of a company is felt on the outside by customers. This isn’t just a ...

It’s no secret that first impressions matter — even beyond the hiring process. The way a business onboards its employees has a direct impact on an employee’s impression of their workplace. Beyond ...

Atlassian’s AI agent Rovo generated a lot of buzz at this week’s Team ‘25 conference. Rolled out six months ago, it has had an enthusiastic welcome from customers, some of whom were already happy to ...

How to use ChatGPT to craft strong first impressions in business settings. Use these prompts to generate pre-meeting rituals, dress advice, conversation starters, concise pitches, and graceful exit ...

We can form a first impression of someone in a fraction of a second. Janice Willis and Alexander Todorov demonstrated this in a famous study from 2006. They presented participants with faces for ...

We can form a first impression of someone in a fraction of a second. Janice Willis and Alexander Todorov demonstrated this in a famous study from 2006. They presented participants with faces for ...