Forbes contributors publish independent expert analyses and insights. Pam Danziger reports on retail, focused on the luxury consumer market. Everyone knows that word-of-mouth marketing is the most ...
Chatdesk is a customer service automation platform that uses AI and machine learning to help companies improve their customer service operations. The platform integrates with various messaging ...
Aneto Okonkwo had nearly closed a $2 million funding round for Chatdesk Inc., his customer-service technology startup, when an investor introduced him to one more potential backer: Lunch Partners, an ...
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