Companies of all types are deploying chatbots using generative artificial intelligence (GenAI). While these tools offer significant potential benefits, they also present legal and regulatory risks ...

Character.AI said it will soon shut off the ability for minors to have free-ranging conversations, including romantic dialogues, with the startup's AI chatbots. Starting Wednesday, the company will ...

Artificial intelligence chatbots are quickly becoming part of our daily lives. Many of us turn to them for ideas, advice or conversation. For most, that interaction feels harmless. However, mental ...

Borisuth is a global medicine scholar and medical student at the University of Illinois at Chicago and a research fellow at Brainstorm: The Stanford Lab for Mental Health Innovation. Vasan is a ...

Millions of Americans now converse with AI chatbots each day. We are talking with machines about travel plans, politics, and in some cases — our most intimate thoughts. To investigate how these ...

Pew Research Center conducted this study to better understand teens’ use of social media, the internet and artificial intelligence (AI) chatbots. The Center conducted an online survey of 1,458 U.S.

California Governor Gavin Newsom signed a landmark bill on Monday that regulates AI companion chatbots, making it the first state in the nation to require AI chatbot operators to implement safety ...

(Bloomberg/Rachel Metz) — Artificial intelligence startup Character.AI will ban kids from having conversations with chatbots on its platform following growing pressure from lawmakers and a raft of ...

Chatbots once symbolized digital transformation — those polite text boxes on corporate websites and service portals promised to make support smarter and cheaper. The addition of generative AI (genAI) ...

A new report from Stanford Medicine’s Brainstorm Lab and the tech safety-focused nonprofit Common Sense Media found that leading AI chatbots can’t be trusted to provide safe support for teens ...

Every user interaction improves chatbot performance. Developers are therefore incentivized to boost user engagement. This can lead to sycophancy, emotional manipulation, and worse. Anyone who ...