HOUSTON--(BUSINESS WIRE)--APQC has launched its first-ever Process Excellence Certification. Built around decades of best practice and benchmarking research, the course features the application of ...

There are best practices, standard operating procedures and several types of processes in the business world. Processes help maintain order and provide guidelines for a smooth workflow. They are what ...

I mapped my first business process diagram over 35 years ago when I joined Accenture. I used a hierarchical diagram format called IDEF0 to describe an ERP system we were implementing at a U.K. defense ...