The post is Part 1 of a series. I received an email asking me what the difference is between a gaslighting relationship and one where the partners don't communicate effectively. The sender gave ...

In Part 1 and Part 2, you learned how gaslighting and poor communication are different - by looking at points 1 through 8 in "11 Warning Signs of Gaslighting", along with quotes from an email I ...

In the architecture of organizational performance, strategy defines direction and talent fuels capability. But communication determines whether intent ever becomes impact. It is the connective tissue ...

Healthcare communication costs trust, which is essential for good patient care. That loss of trust also translates to tangible healthcare costs. “During our first conversation, all I could think about ...

Professor and Director of the Stoneygate Centre for Excellence in Empathic Healthcare, University of Leicester Patients’ lives are being put at risk by poor communication from healthcare professionals ...