Deliver rejections by email, not by phone. If you call people, you’re making them respond gracefully on the spot to what might be really disappointing or even upsetting news (right after getting their ...
Miss Manners: I have bad cell service and often drop calls ... is it my responsibility to call back?
In order to avoid this, I’ve gotten into the habit of letting callers know upfront that if I initiated the call, I will call ...
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